Due to hygienic purposes, there will be no refunds, exchanges or price adjustments. Amara Lashes that are purchased during a promotion or sale will also be final sale. Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item. If for any unlikely reason that products are damaged when received, we will gladly replace these items immediately. Please contact us at firstname.lastname@example.org. Please keep all damaged items for inspection in order to receive new products for an exchange.